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TERMS & CONDITIONS

Health and Safety:

You understand and accept that it is your responsibility to inform us about any medical conditions or injuries.

By registering with FIQ Training, you are confirming your awareness of the nature and extent of the activities we offer, and you grant permission for your child to participate in our sessions. Standard safety protocols will be followed during all sessions. However, please note that FIQ Training cannot be held liable for any injuries that may occur during our sessions.

Furthermore, we kindly request that a parent or guardian accompanies the player and remains on-site throughout the session.

 

Code of Conduct:

The parent/guardians and the player agree to be respectful of the coach and other players at all times.

Abusive and/or aggressive behaviour will not be tolerated.

 

Photography & Media

By accepting these terms and conditions, you also agree to the use of photography and videography from training sessions to be used for marketing purposes such as social media, our website, and/or other promotional materials.

 

Privacy

Your personal information will be used to contact you, and occasionally send you promotional materials. Your private information will not be shared with other parties.

 

Refunds/Credits

If more than 48 hours’ notice is given in writing, a player may withdraw from a session(s) and be refunded.

If more than 3 hours’ (but less than 48 hours) notice is given, a player may withdraw from a session and be offered a credit towards a make up session when available.

If less than 3 hours’ notice is given on the day of a session, no refunds or credits will be offered.  

Withdrawal from a session on the day of the session needs to be communicated directly to the coach by way of text message.

FIQ Training reserves the right to remove a player from a session and/or future sessions due to behavioural issues, or performing below an acceptable standard deemed by the coach. If this were to happen, a conversation would occur between the coach and parent/guardian.

 

Weather Policy

FIQ Training reserves the right to cancel sessions at short notice due to extreme weather conditions, including high temperatures, strong winds etc. We will make every effort to provide sufficient notice and you will be offered a credit to be used whenever possible.

 

Payment

Payments need to be settled in full before commencement of a session.

 

Liability waiver

By registering, you release FIQ training from liability. FIQ Training will not be held liable for loss or damage to personal belongings during our sessions.

 

We reserve the right to amend and update our Terms and Conditions.

By proceeding you accept all Terms and Conditions.

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